Saturday, November 24, 2012

How to Be Happy at ANY Job.

During Thanksgiving, people often take time to think about the things for which they are thankful.  They often list things such as their family, friends, and health as some of the main ideas that come to the forefront.  Occasionally, work may fall into this top list, but often this is only because individuals are thankful just having a job and being able to support their family with the income that it brings in, not because they consider it the "job of their dreams."  Many wake up every day and dread going to their office because of a number of different reasons that they hate their job. However, if individuals will just follow a few new practices every day, they can find a whole new joy in their job.

Get to know your co-workers who are NOT like you
Many people approach interacting with their co-workers as a necessary evil.  They naturally gravitate to those who are like them and put them in their bucket of new friends, while staying away or completely ignoring those individuals who they don't seem to have a natural chemistry with.  While this may not lead to any noticeable deficiencies in your work productivity, by making an effort to spend time and get to know those individuals who you are not like, you can greatly increase your chance of enjoying your job.  How great is it to hear abut someone who has just achieved something spectacular in their life or hear a funny or interesting story at work.  By taking time to reach out and get to know those who are not like you, you are greatly increasing  your chances of participating in something of this nature at work.  Often, once you take the time to really get to know someone personally, you will learn that while you two may still be "different," you are able to have a great friendship based on mutual respect and appreciation.

Laugh as much as possible
Some people treat work like it has to be the most mundane and boring time of their day.  It is estimated that an individual will spend approximately 11 years of their life (from sun up to sun down, working an 8 hour day - 5 days a week) working.  Often, people leave their homes in a bad mood and act as if the only time they can take a minute to crack a smile or share a joke with someone is when they are on a break or at lunch.  This is insane.   Laughter makes everyone feel good.  Whether it's laughing at yourself for a bone head comment made in a meeting or laughing at at someone else for their bone head comment made in a meeting, you should actually SEEK OUT as many things as possible that happen at your job that are funny.  While this doesn't mean you should become the office clown, it does mean that you should open yourself up to not being so serious in every situation that presents itself as the day progresses.

Don't take work that serious
Many times when I tell my co-workers this, they are surprised that I give this advice.  From the outside looking in, I take work extremely serious, as I hold myself to a high level of excellence to be successful.  However, I don't substitute my happiness and sanity for stressing about the details of my job all the time. Unless you are in a department of law enforcement or medicine, your job probably does not involve life and death.  Many people have a tendency to stress to insane amounts about an order being late or a client not signing a deal.  While this is still important in the grand scheme of your success and achievement at your job, it is nothing that will lead directly the execution of yourself or a family member, so don't treat it as such.  Take the time to assess what happened and what you could have done to prevent it and move on.  If you find yourself under extreme stress about something at work, ask yourself two questions. 1.Is stressing about it going to improve the situation in any way?  2.If the situation turns out to be worse case scenario, will anyone die?  If the answer to either of these is no, take a deep breath, smile, and go find someone to share a joke with.

Ken Middleton is an Account Executive at TEKsystems that specializes in IT staffing and sales. He is a graduate of UNC-Pembroke and current MBA student at Scheller College of Business at Georgia Tech.

You can follow his daily quotes of inspiration and motivation on Facebook, Twitter, or LinkedIN.


Saturday, November 17, 2012

Life Process Improvement: TPS Style.

I drive a 2005 Toyota Camry with 156k miles.  She goes by Cammie.  She has never let me down and still runs as smooth as the first time I drove her almost five years ago.  Toyota has been known for decades as one of the greatest car manufactures in the world, but this wasn't always the case.  In fact, when competing against GM back in 1985, Toyota was no where near the success they are today (selling under 1 million cars per year to GM's 7.5 million).  However, through their commitment to continuous improvement (a term known as kaizen), Toyota developed one of the greatest manufacturing processes of all time that ultimately led to their current market dominance.

The Toyota Production System (TPS) has become the industry model for consistently reviewing processes and stretching them to maximize ROI and overall results.  As mentioned, it is powered by the mantra of kaizen, as they consistently look at ways to make improvements on their current process to get better.  As we live our lives daily, we could learn much from this system by implementing its overall philosophy and various tenements of it into our life structure for consistent growth and success.

GET EVERYONE INVOLVED
In TPS, everyone from executive level presidents to shop floor employees are encouraged to identify how to make the business better.  Shop floor employees are encouraged daily to make suggestions to management about how they could improve the process to grow the productivity of the plant.  In our daily lives, we need to utilize the guidance of those closest to us (family members, friends, co-workers) to ask for their advice and help at times with our own personal growth.  These individuals often have insights into your character that could be very enlightening and helpful to allowing you to change different things about yourself that you may not be aware.  While I'm not saying that you have to take everything others suggest to you as the gospel, being open to listen and learn from others can pay huge dividends in receiving helpful advice from unsuspected places.

CONTINUOUS ASSESSMENT
In TPS, the most important aspect of the improvement model is that it is continuous.  You never want to be in a place in which you feel that you have "arrived" or are comfortable.  Even though Toyota may have achieved record breaking productivity  numbers the previous quarter, they are still looking for ways to get better.   You have to daily, weekly, monthly, and yearly assess where you are in your life.  What do you have that is working and what is not?  How can you do better tomorrow than today? Next week than last week? And so on and so on.  Often during the course of the work week and life, we get caught up in our task and forget to actually take time to assess where we are and work to get better.  This can take place at the end of the cycle or beginning, but it is often helpful to put some defined times around when you will do this or it can easily fall through the cracks.

NOTHING IS OFF LIMITS
While assessing the process, Toyota employees are encouraged to make any suggestions they think are helpful, regardless of what this may mean to the current process.  This can often lead to challenges to previously established and accepted practices.  In life, we have to be open and honest with ourselves about what is and isn't work.  Sometimes we make decisions in our lives that seem like the right thing at the time, but as times and circumstances change, these decisions are often not the best the current places we may be in each of our lives.  This doesn't mean that we just decide to do away with everything in our lives that may be a little challenging, but that we shouldn't NOT consider all avenues when trying to maximize happiness and success in our lives. There may be people, jobs, or previous commitments in our lives that we need to question if they are making our lives better or worse.  If the decision is definitively worse, you need to plan an exit strategy ASAP to remove these things and begin to move forward with progress.

In life, we often don't make all the correct choices the first time around and live the exact life that we dream every day.  However, by applying the TPS philosophy of kaizan, we can work to create the future that we desire.  By considering advice from all angles, continuously assessing what is and isn't working, and having a no "off limits" mentality to improvement, we will put ourselves on the path to lasting success and happiness.  It worked for Toyota and I'm sure it will work for you.


Saturday, November 10, 2012

Alcohol - Harmful to an individual's and company's success?

Alcohol - most of us enjoy drinking it and see it as part of our business success, not failure.  Some organizations (especially sales) like to actually tout the amount of alcohol their work force is able to consume during employee conferences as a badge of honor.  While there is nothing wrong with alcohol consumption in moderation, the reality is that many individuals (especially recent college grads) have a skewed and incorrect view of what "moderation" is.  This could directly lead to a decrease in your overall performance as you work to climb the corporate ladder and your company's bottom line.

Most of us think we already know the dangers of excessive alcohol consumption.  The two major risks that we associate with it are the chance of developing alcoholism and doing serious damage to our liver, which could lead to a shorter life expectancy, and drinking and driving, which can also lead to a life expectancy shortage (of either actual life from death or quality of life from jail time based on this indiscretion).

However, the biggest and most unrecognized risk of excessive alcohol consumption often goes unnoticed mainly because individuals don't have a firm grasp and understanding of what the actual term EXCESSIVE means.  Many people associate excessive alcohol consumption with those individuals who "don't know when to stop" as they consume drink after drink in amounts that would probably floor most people.  We think of those individuals who go home and drink a six pack every night and then double it during a Sunday of football, while watching their favorite team take the field.

We look at our weekly lives in which we may consume no beer during the week but go hard and "blow it out" on the weekends as a natural cadence due to the demand of work and stress that the week can put on us. Or we may look at our practice of having 4-6 beers or 2-3 cocktails on any given weeknight outing as being normal and harmless to our long term health.

However, this is completely incorrect.  While alcohol companies have done a much better job of the promoting the designated driver through their slogan of "drink responsibly," they have refused to even acknowledge what the true concept of drinking responsibly means.  This is more than just handing one's keys to a neighbor or taking a cab home at the end of the night, but is a call to review one's overall consumption amount to prevent potentially long term damage.

The natural healthy amount of alcohol that one should consume at any given time is 1-2 beers.  Anything more than that is excessive and could lead to a slow development of alcoholism and future health problems.  Drinking 4-6 beers (2-3 glasses of wine) consistently doesn't seem like a lot to some, but over time, this will consistently raise one's tolerance level.  As one tolerance level rises, of course, one has to consume more and more to keep their "buzz" and could slowly develop alcoholism over time. This is the reason many people develop alcoholism in their early to mid forties because it has crept up on them over time.

Where does this ignorance come from one may ask?  Well, most of it comes from the social circles that we developed in college and continued to foster as we got older.  College is a time of excessive drinking - crazy excessive drinking.  Typical college students drink amounts of alcohol that are well beyond the social norms to impress others and appear cool. The problem with this leads to one of two scenarios: 1. When the person graduates, moves into the real world, and begins to interact with others socially, he or she may have the sense that these are still normal amounts to consume, as many of people they continue to hang out with (other recent college graduates) do the same.  Or 2. The volume of consumption in college may have been so excessive that "cutting down" on the amount is still higher than the acceptable norm for healthy consumption.  The later is the category that most individuals fall into and suffer damage as a result.

As mentioned, while excessive damage to the liver and drunk driving are the two most recognizable dangers of excessive alcohol consumption, a third effect does not get anywhere near as much promotion but probably affects more people than any of these two combined. This effect not only has the ability to affect how successful an individual could be throughout his or her life, but could also lead to a decrease in the bottom line of a company that encourage excessive alcohol consumption by its employees.

It's due to something called Korkasoff Syndrome.  Korkasoff Syndrome (KS) is a medical condition that is experienced by individuals who consume amounts of alcohol that are above moderation levels. It causes an individual to have great difficulty or the inability to recall information from their memory due to the effects of long term excessive alcohol consumption.  This disease is developed slowly over time, however, and is prefaced by episodes known as "blackouts," in which a person cannot recall things they said or did during a drinking episode.  These episodes could slowly reduce one's mental capacity and make it more difficult to learn and retain information, as one attempts to be successful in his or her job. Ever wondering why a certain fact didn't come to the forefront during a debate about the best course of action for an endeavor or why you couldn't recall that correct turn of phrase during an important presentation or speech?  Chances are if you consistently drink more than 1-2 drinks during any outing, this inability could be the initial effects of KS and will get worse with time.  One has to wonder, how much money a company could lose as they promote high alcohol consumption and slowly decrease the ability of their employees to do or say the right thing at the exact time to be successful.  The amount of potential loss sales /efficiency/effective strategy (and subsequent revenue and profit) could be huge.

While I am definitely not saying their is anything wrong with drinking, (anyone who knows me definitely knows this isn't the case), one has to look at the consumption amount to make sure that one is not doing harm to one's inability to always be at the top of his/her game. In a world in which the difference between winning and losing can be razor thin, one has to take advantage of every competitive advantage possible and eliminate/cut back those things that are not.

It not only will help you be more successful in your work life in the long run but also should help prevent waking up next to someone they may not be as attractive as you remembered after that third beer.

Saturday, November 3, 2012

Why You Should Not Discuss Politics at Work... Or on Facebook.


Why You Should Not Discuss Politics at Work... Or on Facebook.
By Ken M. Middleton
Article Word Count: 
873
BUSINESS, POLITICS, AND FACEBOOK
I write this article only because I have been disturbed lately with behavior that I think has no place and bearing in our business world. While there are some who may disagree with me, there are many who hold true and respect the age-old adage that politics and religion should not be discussed at work. While religion has appeared to retain this level of taboo, it appears that recently politics has lost it. There has been a significant increase in those who have disregarded the emotional connection and passion that individuals have for politics and begun to voice their personal opinions openly at work. What is even more disturbing is how unware some are of how Facebook should also be considered off limits as well for negative comments against candidates, as you don't know who you may offend.
While I think the passion is admirable and should be celebrated (in private among friends), there is no place for it at your professional work establishment or on Facebook for several reasons.
Politics is very much like religion.
When we are born, our choice of religion is most often chosen by that which I parents practiced. While there are some who decide to branch out and adopt a different religion, or none at all, as they grow older, the majority of individuals stay associated with their original one mainly because of their parents and the people they were around as they grew up. We are often passionate about our religion because it is part of how we associate our respect for our parents and who we are as a family. Politics is very much like this. Whether you are democrat or a republican, there is a huge chance that your parents would fall into this same category. There are some who have switched parties from their parents (most often because they don't want to be like them), but this often creates an even equal passion (if not greater) for their political belief. When we decide to engage in work conversations about this, we are often asking for a heated debate about someone's belief that is at the core of their being. It is asking for division and argument to ensue if you are on opposite ends of the spectrum. In an environment in which teamwork and togetherness are often paramount for the group's success, this only takes away from this goal.
It makes people extremely uncomfortable and could be legally damaging to your company.
While there are some individuals who can hold their beliefs silently and feel comfortable with keeping them to themselves (similar to religion), there are others who feel compelled to "convert" others to their ways by explaining why their side is right. In a work environment, there is absolutely no place for this. Everyone has the right to his/her opinion and shouldn't have to come to work to be berated by someone who desires to "preach the gospel" of his/her views. Also, if you work for a company that is known to be mostly republican or democrat, you could be unknowingly alienating those workers who don't share your views. You can see this when some are gathered together trashing one political candidate in full earshot of everyone around them. Would this be accepted if someone was talking about a religious view in this manner? It often puts the minority employee in a very unfair position and could put your company at legal risk of suit if the individual felt like this disagreement with internally agreed upon political views hurt his/her chance for success in the company. Also, if you are specifically named in the suit as an individual who helped create this feeling, you could be at risk for losing your job.
It can only do more damage than it can do any good.
As discussed, people are passionate about their politics just like religion. The chances of you changing their political affiliation by "educating" them are slim to none. Often, these discussions turn into heated debates that often end badly. You see this often on Facebook, when others go overboard with their disdain for a particular candidate. Granted, there is nothing wrong if you want to post a "Romney/Ryan" or "Go Forward" posting on your Facebook status. This is very comparable to people who display this on their cars. The problem comes into play when someone completely trashes a candidate with attacks on that person's policies or character. It is asking for a rebuttal from any of your Facebook connections that are passionate about that particular candidate. This can (and has) led to individuals ending long friendships. Also, if you are connected with any of your business relationships on Facebook, it could actually lead to lost accounts and sales.
Overall, passion for politics is appreciate and shared. There are many individuals who lost their lives for the right for us all to vote and choose our political affiliations. However, very similar to those who died for our independence and freedom from religious persecution, let us cherish this right and know how to separate our work/professional world from that of our political/personal world for the benefits of all... and most specifically, ourselves.